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Hello!

I’m Rob Mattison

Revenue Assurance Thought Leader 
Author of "Revenue Assurance Handbook" - "GRAPA RA Standards" 
Manager of Dozens of RA Projects 

Services

Audit Plan Development - Expert Risk Universe Definition - Audit Management
Over 20 Years Experience developing & delivering specialized high-tech & telecom specific audit plans for carriers of all sizes, types and regions.

Experienced auditor and consultant working for IBM Global Services, Deloitte-Touche and GRAPA. Specializing in Revenue Assurance, Telecoms Fraud, Cyber Security & the highly technical audit universe including SS7 Voice, IP Data, MPLS-Corporate Services and complex telecoms business models including interconnect, roaming, IPX, GRX, IOT, M2M, Cloud, Fiber, Broadcast, Satellite and related. 

Co-Sourcing - Short Term Supplement to Staff 
Experienced auditor able to supplement your staff on-site or remotely for days, weeks or months as required. Interviewing, researching, in depth background investigations, forensic research and the writing of concise, coherent audit reports. 

Having all the staff on hand that you need in order to cover the breadth and depth of audits demanded by audit committees today is virutally impossible. As an experienced specialist, I can provide a great boost to your capacity and the morale of your team.

Expert Advisory Service - Assist Auditors with Highly Specialized Domains / Issues 
Providing your staff with access to an expert in those highly specialized areas that though critical, are only called upon sporadically can greately increase the productivity and the confidence of their audit activities.  

Whether your team needs a quick consult, help putting together their audit plan for a tough domain, or a full briefing on the major risk profiles and issues in a highly specialized area (emerging risk or legacy risk), access to an on-demand expert can provide a boost to productivity and confidence.

Skills

Risk Assessment 80%
Controls Design79%
Team Building50%
Project Mgmt80%
Team Mgmt79%
New Dept Set-Up70%
Problem Solving70%
Trouble Shooting80%
Staffing80%

Portfolio

Business Intelligence for Telecoms - Handbook

Churn Mgmt & Customer Loyalty

Telco Marketing Analytics

Work Experiences

2005-2018

Management Consultant for XiT

Executive Consultant to Telecommunications Companies

For over 2 decades, i have had the privelage to work for some of the largest, most innovative and successful carriers in the world. As a management consultant I have helped to: 

1. Set up new RA/FM departments 
2. Reorganize and revitalize RA Teams 
3. Prepare departmental charters and KPIs 
4. Build controls and RA coverage plans for dozens of lines of business and technologies 
5. Forensic analysis and research for legal/regulatory compliance and testimony 
6. Set up / implement new RA/FM systems 
7. Help teams to set up controls in areas previously un-assured 
8. End-to-End Controls design 
9. Manager of RA Department 
10. Staffing and Training of RA teams

2009-2018

GRAPA - Training & Certification Coordinator

Research, Development and Delivery of over 300 Hours of Training to over 1000 Students 

As the training programs manager for the Global Revenue Assurance Professinoals Association it is my job to conduct best practices research in the development of standards and methods for RA professionals globally, and to turn that into a series of high impact training and certification programs.

In my time with GRAPA, i authored over 300 hours of training programs and taught over 1000 students from Asia, Austrailia, India, Africa, the Middle East, Europe, North and South America.

This process allowed me to meet dozens of experts from every kind of carrier around the world, and to learn from them how they continue to improve the practice of RA in their operational areas. 

2000-2018

Deloitte * IBM * SAS 

Employee / Contractor 

Served as a full time employee and later as subcontractor to these major global management consulting organizations staring in 2000 until the present.

My experience with these companies allowed me access to some of the largest and most innovative projects in telecommunications in this century. My subcontracting experience had me staffed as part of several major outsourcing projects. several startup telecoms operations as well as some major I/T implementation and IFRS compliance activities. 

Carriers I have worked with in the past

I have had the privelage of working with some of the worlds best telecoms audit, governance and I/T compliance teams. These are just of few of the places I have been able to provide assistance.
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